1. Information We Collect

• Personal Information: Name, mobile number, email address, address/location (if provided), photos/documents related to service requests.
• Device and Technical Info: Device ID, IP address, browser type, OS, app version, usage data, and referring URLs.
• Location Data (App Only): With your permission, the app may access your device’s location to show nearby service providers and improve service relevance. You can disable location access via device settings.
• Payment & Transaction Info: Payment amount, status, reference ID. We do not store sensitive card info; payments are handled securely by providers like Razorpay and Paytm.
• Cookies and Web Analytics: Our website may use cookies and tracking tools to improve functionality and monitor traffic.

2. How We Use Your Information

• To provide and manage services through the app and website.
• To connect customers with nearby service providers.
• To process payments and send confirmations.
• To improve performance and user experience.
• To send notifications, updates, and offers (you may opt out).
• To detect fraud, ensure security, and comply with laws.

3. Use of Analytics and Third-Party Services

We use tools such as Google Analytics for Firebase and Web to analyze how our services are used. These tools may collect anonymous data (e.g., pages visited, time spent) to help us improve.

If we integrate additional services like Google Maps APIs in the future, we will update this policy accordingly.

4. Data Sharing and Disclosure

We do not sell your personal data. We may share your information only when necessary:

• With verified service providers to fulfill your requests.
• With third-party vendors (e.g., analytics, payment gateways) who support our operations.
• When required by law or legal requests.

All third parties are bound by confidentiality and data protection rules.

5. Data Retention

We retain your data only as long as necessary to provide services, comply with legal obligations, or resolve disputes. You may request data deletion by emailing contact@easytoservice.com.

6. Data Security

We implement technical and organizational measures such as HTTPS, encryption, secure storage, and monitoring. However, no online system is 100% secure — data sharing is at your own risk.

7. Your Rights

You have the right to:

• Access, correct, or delete your personal data
• Withdraw consent for location or marketing access
• Request details about how your data is used

To exercise these rights, contact us at contact@easytoservice.com.

8. Changes to This Policy

We may update this policy from time to time. Changes will be posted on this page with the updated effective date. Continued use of our services means you accept the updated policy.

9. Contact Us

If you have questions or concerns, reach out to us:

Sevadhya Technologies